Please make sure you check all your email folders, including Spam. If you can't find your email, please contact us.
In the future, please do not return multiple orders in one return package as it can lead to significant delays and incorrect credit amounts.
If you did return multiple orders in one return package, the processing associate may have had trouble crediting your account. If there is an issue with your amount credited, please reach out to us with the relevant order number and missed item(s) details.
Our team checks all returned items for any damage (e.g stains, holes) or wear. If any item is found to be damaged, it won't qualify for a refund as per our return policy.
